2. Business Identity

Jim Corbett Online is the website/online brand through which JIM CORBETT VISIT provides travel assistance and booking facilitation services.

3. Independent Travel Agency Disclosure

4. Nature of Our Services

Our services may include travel assistance and booking facilitation for:

• Jeep / Gypsy safari booking assistance
• Canter safari booking assistance
• Dhikala and other forest accommodation booking assistance
• Hotel and resort booking assistance
• Corbett travel packages
• Local travel assistance
• Travel planning and information
• Customer support relating to bookings

The exact services available to a customer depend on the selected service, travel date, availability and applicable provider or authority rules.

5. Booking Facilitation

Depending on the service selected, JIM CORBETT VISIT may act as a travel assistance or booking facilitation provider.

Some services may be supplied, operated or controlled by third-party service providers, accommodation providers, transport operators, booking systems or relevant authorities.

Where a third party is responsible for a particular service, its applicable rules, availability, operating conditions and service limitations may apply.

A booking request does not automatically constitute a confirmed booking unless confirmation has been communicated to the customer through an appropriate booking confirmation or other official communication.

6. Availability

All services are subject to availability.

Safari permits, safari zones, accommodation, vehicles, guides, timings and other travel services may have limited availability and may be affected by applicable regulations, operational conditions, weather, authority decisions or service-provider availability.

We do not guarantee availability until the requested service has been successfully confirmed.

7. Pricing and Charges

We aim to display relevant pricing information clearly before customers make a booking or payment.

Depending on the service, the total amount may include:

• Applicable government or authority charges
• Service-provider charges
• Vehicle or transport charges
• Guide or other applicable charges
• Taxes, where applicable
• Our disclosed travel assistance or facilitation/service charge

Where applicable, individual components of the payable amount may be shown separately.

The final payable amount may vary according to the selected service, safari zone, travel date, availability, applicable authority/provider charges and other booking conditions. Customers should review the final amount and applicable terms before making payment.

8. No Hidden Charges

We aim to disclose applicable charges before payment.

A customer should not rely on an indicative price as a guaranteed final price unless the price has been specifically confirmed for the requested booking.

If an additional mandatory charge becomes applicable because of a change in the selected service, travel requirements, authority rules or third-party provider requirements, the customer will be informed where reasonably possible before the additional payment is required.

9. Payment

Payments must be made through the payment method or payment instructions provided by JIM CORBETT VISIT.

Customers should not make payments to unauthorised individuals or accounts claiming to represent our business.

A payment receipt, booking confirmation or other transaction record may be provided depending on the payment method and service.

Customers should retain payment and booking records for their reference.

10. Booking Confirmation

A booking is considered confirmed only after the applicable booking process has been completed and confirmation has been issued or communicated by us or the relevant service provider, as applicable.

An enquiry, quotation, availability request or payment initiation does not by itself guarantee availability.

Customers should verify the booking details after receiving confirmation and notify us promptly if any information appears incorrect.

11. Safari and Forest Services

Safari-related services may be subject to the rules and operating procedures of the relevant authority or service provider.

Safari permits, entry permissions, safari zones, vehicle allocation, guide allocation, timings and entry conditions may be determined by the applicable authority or operator.

We cannot guarantee wildlife sightings, including tiger or other animal sightings.

Operational changes made by the relevant authority or service provider may affect a confirmed or requested safari.

12. Accommodation

Accommodation bookings are subject to the availability and booking conditions of the relevant forest lodge, hotel, resort or accommodation provider.

Room category, check-in/check-out time, occupancy, meals, facilities and other conditions may vary by property.

Customers should review the applicable accommodation details before confirmation.

13. Third-Party Providers

Some services may be provided by third parties.

Third-party providers may include accommodation providers, transport operators, safari operators, payment processors, booking platforms and other service providers.

Their own terms, cancellation rules, operational conditions and policies may apply to the relevant service.

We will not knowingly misrepresent a third-party service as a service directly owned or operated by JIM CORBETT VISIT.

14. Cancellation and Refunds

Cancellation and refund eligibility depends on the service booked and the applicable cancellation policy.

Government or authority-issued permits, safari bookings, accommodation bookings and third-party services may have specific cancellation and refund rules.

Any applicable cancellation charges, provider charges, government charges or service charges will be handled according to the applicable booking terms.

Customers should read the Refund & Cancellation Policy before making a payment.

15. Changes to Bookings

Requests to change a booking are subject to availability and the applicable rules of the relevant service provider or authority.

Changes may result in additional charges or cancellation fees where applicable.

We do not guarantee that every requested modification can be accommodated.

16. Customer Responsibilities

Customers are responsible for providing accurate information during the enquiry and booking process.

This may include:

• Correct name and contact information
• Correct travel dates
• Correct number of travellers
• Correct identification details where required
• Correct safari or accommodation preferences
• Any other information reasonably required for the requested service

Customers are responsible for reviewing booking confirmations and notifying us of errors as soon as possible.

17. Documents and Identification

Certain travel, safari or accommodation services may require valid identification documents or other information.

Customers are responsible for carrying the documents required by the relevant authority or service provider.

We do not guarantee entry where a customer does not meet the applicable identification, eligibility, permit or entry requirements.

18. Website Information

We make reasonable efforts to keep information on our website useful and current.

However, prices, timings, availability, rules and operating conditions can change.

Information displayed on the website should not be treated as a guarantee of availability or a permanent tariff unless specifically stated as confirmed.

Where the applicable authority or service provider changes a rule, tariff, timing or operational condition, the updated requirement may apply.

19. Prohibited Use of the Website

You agree not to:

• Use the website for unlawful purposes
• Provide false or misleading information
• Attempt to gain unauthorised access to the website
• Interfere with website security or operation
• Copy or misuse website content for deceptive purposes
• Use our website to impersonate another business or organisation
• Submit fraudulent booking or payment information
• Use the website to conduct unauthorised commercial activities

20. Intellectual Property

Unless otherwise stated, website content including original text, graphics, design elements, logos and other materials may belong to JIM CORBETT VISIT or the relevant rights holder.

You may not reproduce, modify, distribute or commercially exploit protected website content without appropriate permission.

Third-party trademarks, names and logos remain the property of their respective owners.

21. Privacy

Personal information submitted through our website may be handled according to our Privacy Policy. Customers should review our Privacy Policy before submitting personal information or using services that require personal details.

22. Communication

We may communicate with customers using the phone number, email address or other contact information provided during an enquiry or booking.

Communication may relate to:

• Booking confirmation
• Payment
• Travel dates
• Service changes
• Cancellation
• Refunds
• Customer support
• Other information necessary to fulfil the requested service

Customers are responsible for providing accurate contact information.

23. Limitation of Responsibility

We provide travel assistance and booking facilitation according to the services requested.

Where a service is controlled or operated by a third-party provider or authority, operational decisions made by that provider or authority may be outside our control.

This may include changes to:

• Safari timings
• Safari zones
• Entry rules
• Permit availability
• Accommodation availability
• Vehicle allocation
• Weather-related operations
• Park or forest access
• Other operational conditions

Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded.

24. Force Majeure

We shall not be responsible for delays, cancellations or inability to provide a service caused by circumstances beyond reasonable control, including natural events, severe weather, government restrictions, authority orders, strikes, technical failures, road closures, safety restrictions or other unforeseen circumstances.

Where possible, we will communicate relevant changes and assist the customer according to the applicable booking and refund conditions.

25. Customer Complaints

Customers who have concerns regarding a booking or service should contact us using the official contact details published on our website.

We aim to review complaints fairly and provide an appropriate response based on the booking records, applicable terms and circumstances of the matter.

26. Changes to These Terms

We may update these Terms & Conditions when our services, business operations, website functionality or applicable requirements change.

The latest version will be published on this page with an updated "Last Updated" date.

Customers should review the applicable Terms & Conditions before making a new booking.

27. Contact Information

28. Acceptance of Terms

By using jimcorbettonline.com, submitting an enquiry or proceeding with a booking or payment, you acknowledge that you have read and understood these Terms & Conditions and agree to the terms applicable to your requested service.