Privacy Policy
How Jim Corbett Online collects, uses, protects and shares information when you visit our website or request travel and booking assistance.
Privacy Policy – Jim Corbett Online
Jim Corbett Online is a travel assistance and booking facilitation website operated by JIM CORBETT VISIT, a proprietorship business owned by MOHD GEESHAN AHAMAD, based in Ramnagar, Nainital, Uttarakhand, India.
This Privacy Policy explains how we may collect, use, store and protect information when you visit jimcorbettonline.com, contact us, submit an enquiry, request booking assistance or use our travel-related services.
1. Our Business Identity
Website / Brand: Jim Corbett Online
Trade Name: JIM CORBETT VISIT
Legal Name: MOHD GEESHAN AHAMAD
Business Constitution: Proprietorship
Business Location: Ramnagar, Nainital, Uttarakhand, India
Jim Corbett Online is an independent private travel assistance and booking facilitation website.
Important disclosure: We are not the official website of Jim Corbett National Park, Uttarakhand Forest Department, Government of Uttarakhand, Government of India, or any other government authority.
2. Information We May Collect
Depending on how you interact with our website and services, we may collect:
- Name
- Mobile or telephone number
- Email address
- Travel date
- Number of travellers
- Safari or accommodation preferences
- Booking and enquiry details
- Billing and transaction-related information
- Information voluntarily provided through contact or enquiry forms
- Communication records relating to an enquiry or booking
We aim to collect only information reasonably necessary for customer support, responding to enquiries, processing bookings or facilitating requested travel services.
3. Payment Information
Where online payment facilities are used, payment information may be processed by the applicable payment service provider or payment gateway.
We do not intend to unnecessarily store complete debit-card, credit-card or banking credentials on our website.
Security warning: Please do not submit passwords, complete card numbers, banking credentials, OTPs or other unnecessary sensitive financial information through ordinary contact forms, email, WhatsApp or similar communication channels.
4. How We Use Your Information
We may use information provided by you for:
- Responding to enquiries
- Providing travel information
- Providing booking assistance
- Processing or facilitating requested bookings
- Confirming booking-related details
- Communicating about an enquiry or booking
- Providing customer support
- Processing refunds or cancellations where applicable
- Maintaining business and transaction records
- Improving our website and services
- Preventing fraud, misuse or unauthorised activity
- Complying with applicable legal, tax and regulatory requirements
5. Safari, Hotel and Travel Booking Information
If you request assistance for a safari, accommodation, hotel, resort, travel package or another service, we may need to share relevant information with the applicable service provider, booking platform, accommodation provider, transport provider or authority where necessary to fulfil your request.
Only information reasonably necessary for the requested service should be shared.
Availability, permits, tariffs, entry conditions, accommodation and operational decisions may be controlled by the relevant service provider or authority. Our role may be limited to travel assistance or booking facilitation.
6. Third-Party Service Providers
We may use third-party service providers for:
- Payment processing
- Website hosting
- Website security
- Analytics
- Communication
- Booking processing
- Customer support
- Advertising and measurement
Such third parties may process information according to their own applicable privacy policies and terms.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember certain preferences
- Understand website usage
- Measure website performance
- Improve user experience
- Measure advertising and conversion performance
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Google Ads and Advertising
We may use Google Ads and related Google measurement technologies to advertise our services and measure advertising performance.
Google advertising and measurement technologies may use cookies, device identifiers or similar technologies to measure visits, conversions, campaign performance and, where applicable, support remarketing or other advertising features.
We do not intentionally place customers' names, email addresses, phone numbers, booking-enquiry contents, passwords, payment credentials or other directly identifying information into Google Ads or Google Analytics tracking URLs or advertising parameters.
If remarketing, personalised advertising, enhanced conversions, customer matching or another customer-data feature is enabled, the relevant Google Ads requirements and applicable consent requirements will apply to that implementation.
Our use of Google advertising products does not make Google a partner, owner, operator or representative of Jim Corbett Online.
9. Google Analytics and Measurement
If Google Analytics or another analytics service is implemented on our website, such services may collect information such as:
- Pages visited
- Approximate geographic information
- Device and browser information
- Referral information
- Website interaction data
- Technical information
- Website usage information
Analytics information may be used to understand website performance and improve our services.
10. Consent and Advertising Technologies
Where required by applicable law or Google policy, we will obtain user consent before certain cookies, tags, remarketing features, personalised advertising or other advertising technologies are activated.
If advertising or measurement technologies are configured to require consent, the applicable consent mechanism may allow users to accept, reject or manage relevant categories of cookies and technologies.
Users may also manage certain cookie and advertising preferences through their browser, consent-management mechanism or relevant third-party service.
EEA / UK consent notice: If Google advertising or measurement features covered by Google's EU User Consent requirements are used for visitors in the European Economic Area or United Kingdom, we will obtain the consent required for applicable cookies or similar local storage and, where applicable, the collection, sharing and use of personal data for personalised advertising.
11. Data Security
We take reasonable measures designed to protect information against unauthorised access, misuse, alteration or disclosure.
We use appropriate technical and organisational safeguards where reasonably applicable.
No internet transmission or electronic storage system can be guaranteed to be completely secure. Sensitive payment credentials such as complete card numbers, CVV, passwords or banking credentials should not be submitted through ordinary enquiry forms.
12. How Long We Keep Information
We may retain information as reasonably necessary for:
- Providing the requested service
- Customer support
- Booking and transaction records
- Refund and cancellation processing
- Accounting and taxation requirements
- Resolving disputes
- Preventing fraud or misuse
- Meeting applicable legal or regulatory obligations
13. Sharing of Information
We do not sell customers' personal information as a general business practice.
Information may be disclosed when reasonably necessary:
- To fulfil a customer-requested booking
- To payment processors
- To relevant accommodation or travel service providers
- To technology and hosting providers
- To analytics or advertising providers where applicable
- To professional advisers where necessary
- To comply with applicable law or lawful government requests
- To protect our rights, customers, website or business
14. Your Choices
Depending on the information and circumstances, you may contact us regarding:
- Access to information you have provided
- Correction of inaccurate information
- Updating your contact information
- Questions about how your information is used
- Withdrawal of certain communications
- Deletion requests where legally and operationally possible
15. Marketing Communications
If you voluntarily provide your contact details and request information about our services, we may contact you regarding your enquiry or requested services.
Where applicable, you may request that promotional communications be stopped. Service-related communications necessary to process or manage a booking may still be sent where reasonably required.
16. Children's Privacy
Our website is intended for general travel and booking-related use and is not specifically directed toward children.
We do not knowingly request unnecessary personal information from children.
17. External Links
Our website may contain links to third-party websites, service providers or other external resources.
We are not responsible for the privacy practices, security or content of third-party websites. Users should review the privacy policies of third-party websites before submitting personal information to them.
18. Changes to This Privacy Policy
We may update this Privacy Policy when our services, website functionality, technology, legal requirements or data-processing practices change. Any updated version will be published on this page with a revised "Last Updated" date.
19. Contact Us
Proprietorship of MOHD GEESHAN AHAMAD
Business location: Ramnagar, Nainital, Uttarakhand, India
20. Important Business Disclosure
Jim Corbett Online is an independent private travel assistance and booking facilitation website operated by JIM CORBETT VISIT.
We do not claim to be a government website or official government booking portal.
References to Jim Corbett National Park, safari zones, forest authorities, hotels, resorts or other third-party names are made for describing the travel services, destinations and booking assistance offered to customers.
Customers should review the applicable service details, prices, terms, cancellation/refund conditions and provider information before making a booking or payment.